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MX 2009 Speaker publishes Forrester’s 2008 Custome


Forrester has just released in 2008 Customer Experience Index. (Registration required to download). The Index was compiled by Bruce Temkin, who will keynote Day 1 of MX 2009. The results confirm what we all suspect — retailers and hotels rank the...
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Digg Finally Drops the DiggBar and Applies a 301 R


Digg short URLs now do a 301 permanent redirect (instead of rel=canonical) thus passing on all the PageRank and search engine juice to the publisher's...
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Google, at your service


It used to be that creating a webpage was a pursuit reserved for the truly tech-savvy, requiring a geek's expertise in HTML, Java, or C++...
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Quick and Dirty (and Cheap) Browser Testing


Adaptive Path is a pretty homogeneous company, technologically speaking. We’re a 100% Mac shop. Some of us fire up Parallels to create a Visio document or to play with Expressions, but this is a rarity. As a developer this limits my ability put a...
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Where in the World is Appirio?


While I would like to claim that the reason this blog hasn’t been updated since September is because the entire company has been out of the office solving world hunger, that isn’t exactly true....
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Where’d the wireframe go?


User experience designers are very comfortable in the land of architecture diagrams, user flows, and wireframes. We love our black-and-white drawings that specify interaction. And this is a problem. One of my key realizations from last week’s UX...
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